Tech and hardware stores now LOCKING UP goods to prevent losses due to thefts

09/29/2022 / By Ramon Tomey

Stores are locking up items that they are selling in a bid to prevent inventory losses from thefts. Big-box stores Best Buy and Home Depot are now following the practice.

One Best Buy store in Houston is now securing high-value electronics, such as speakers and activity trackers. The products were displayed in full view of patrons before. Now, they have been replaced with small blue signs notifying customers that the products “are kept in [a] secured location” and urging them to find store workers for assistance.

Best Buy Executive Vice President of Omnichannel Damien Harmon said less than five percent of the company’s products across all its stores in the U.S. were either locked up or stored in backrooms for theft protection.

Customers cannot help but notice. “There used to be a lot more on the floor itself than [items] locked up in cages,” said 47-year-old Gary Pearce, a shopper at the Best Buy store in Houston.

Thirty-year-old video producer Zion Grassl remarked that the local Best Buy near his home in Eugene, Oregon, removed the physical copies of video games from store shelves. These were instead replaced with photocopy images of the game covers.

“You still have this physical representation to look at, but it’s almost like they don’t want you to come in anymore,” he said.

Meanwhile, Home Depot has been locking up more products during the past year as a stopgap measure. “It’s a triage-type scenario,” said Scott Glenn, the company’s vice president of asset protection. “It’s stop the bleeding and give yourself some time.”

According to Glenn, overall theft attempts at Home Depot continue to rise compared with pre-pandemic levels. He added that stores with aggressive theft deterrents saw reduced inventory losses stemming from theft.

While shoppers may not like items being secured, the executive commented that this actually resulted in a better outcome. This is because sales gradually rise after a high-value item is locked up because the store stays more consistently in stock.

Even food items aren’t spared

The practice of locking up items for sale in different stores is not only limited to electronics and hardware. Some establishments have locked up food items such as canned meat and tuna to avoid theft-related losses.

One branch of the Duane Read drugstore chain in New York City did exactly that. An article by the Daily Mail named the establishment’s Port Authority Midtown Manhattan bus depot branch as the one that spearheaded the practice. (Related: NYC store locking cans of Spam and tuna in plastic cases to avoid THEFT.)

Twitter user Willy Staley shared examples of the food items locked up in plastic cases on social media.

“The thoroughly revamped loss-prevention regime at the Port Authority Duane Reade has finally created something of beauty, a sort of Jeff Koons homage,” he tweeted alongside a picture of a Spam can inside a plastic case.

Staley subsequently posted a picture of canned ham from the same store, also inside a plastic case. He captioned the second picture: “I’d love to have one to keep, case and all – but there’s only one way to do that.”

Forty-three-year-old Jenny Kenny, a customer who hails from Kentucky, said she could not believe the sight of “so many things in boxes.” She added: “Some of these things are pretty ridiculous.”

Another customer, 46-year-old Dennis Snow, remarked: “To put Spam in a cage is stupid, and kind of insulting to the customers that would buy it.” He argued that if the canned meat product is the most-targeted item in shoplifting attempts, anyone stealing it would most likely be looking for a quick and easy meal.

Collapse.news has more stories about stores across the U.S. suffering from thefts.

Watch David Knight talk about California’s move to decriminalize shoplifting and thefts below.

This video is from The David Knight Show channel on Brighteon.com.